Shipping policy

Thank you for shopping with Viigobella (GV Creation). Please review our shipping terms below:


1. Shipping Locations

  • We ship all over India.

  • International shipping is also available (charges vary by country).


2. Dispatch Time

  • Orders are usually dispatched within 2–4 working days.

  • During festivals, high volume, or sale periods, dispatch may take extra time.


3. Delivery Time

  • Domestic orders: 4–7 working days after dispatch.

  • International orders: 10–20 days depending on customs and location.

Delivery time may vary due to courier delays, weather, strikes, or unforeseen issues. These are not under our control.


4. Shipping Charges

  • Free Shipping all over India (Retail orders).
    • No COD available.

    • Shipping charges apply for overseas orders.

    • Custom Taxes/Duties (if any) are decided by the destination country and must be paid by the customer.

    • International shipping partners: FedEx / UPS / DHL / Aramex.

    Wholesale Orders

    • Freight charges (India & International) are extra.

    • GST is extra on all wholesale orders.


5. Tracking Information

  • Tracking details will be shared via email/WhatsApp once your order is dispatched.

  • If tracking shows “delivered” but the parcel isn’t received, customers must raise a complaint with the courier company.
    Viigobella will assist but is not responsible for courier-side issues.


6. Incorrect Address

  • We are not responsible if:
  • Customer enters the wrong address

  • Incorrect phone number

  • No one is available to receive the parcel

  • Re-shipping charges will apply.

7. Damaged Package

  • If the outer package is damaged or tampered:
  • Do not accept the parcel

  • Record a video and notify us immediately


8. Important Note

After placing your order, all order-related details are sent to your email and WhatsApp number provided for delivery.
📌 Please check your Email Spam/Junk folder as well.
(If still not received, contact us immediately.)


9. Contact Us

For shipping support:
đź“§ viigobella@gmail.com
📞 +91-9910158580